Frequently Asked Questions
Everything you need to know about our products and your orders.
Are Love Beauty and Planet products vegan and cruelty-free?
Yes, all of our products are certified vegan and cruelty-free by PETA. We never test on animals and do not use any animal-derived ingredients.
What makes your packaging sustainable?
We use 100% recycled plastic bottles for our hair and body products. Our goal is to reduce our carbon footprint by ensuring our packaging is both made from recycled materials and fully recyclable.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your products within 30 days of purchase for a full refund. Please ensure the items are in their original packaging.
Do your products contain sulfates or parabens?
Many of our collections are formulated without sulfates, and all of our products are paraben-free. We focus on using ethically sourced extracts and natural ingredients to keep your skin and hair healthy.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.